When you happen upon a sloshing, wet disaster in your home or business, it’s normal to experience a panicked rush of adrenaline. Instead of allowing panic to determine your next moves, use the guide below to protect your property and family. As a trusted provider of emergency water damage services in St. Louis, MO, our team at Pride Cleaning & Restoration aims to equip you with the information you need to make quick decisions.
#1. Evacuate the Building
First, move your friends, family, and pets to an outdoor location. Burst pipes or flood waters can carry nasty contaminants like bacteria, fungi, and viruses. These organisms may cause serious illnesses in the people exposed to them. Plus, a combination of water and electricity can send lethal shocks through the human body.
#2. Cut the Power and Water Supplies
Next, shut off the water supply. Some people can quickly pinpoint the specific flood location, like a bathroom or kitchen, and the water supply to that area. However, you may not locate the leak under some circumstances. Turn off your main water supply instead.
If you can safely access your power supply, cut the power streaming through your building. This power safety protocol lessens the potential for fires and electrocution.
#3. Call Your Insurance Company
After evacuating other occupants and cutting power and water supplies, meet your family at their location away from the building. Call your insurance provider to file a claim. The insurance company should always be the first to know about destructive disasters like these.
Report the occurrence and communicate the next steps you’ll take to mitigate the damage. You should also document the damage and restoration process in writing and photos. In-depth documentation makes insurance claims more accessible.
#4. Contact a Trusted Restoration Professional
Follow up by calling an emergency water damage service near you. Provide details, such as:
- Where the leak or flood occurred
- An estimate of how much water has flooded the building
- The flooded rooms
The information you supply may help the representative determine whether you can safely remove your belongings. If the water comes from a toilet or other waste water outlet, it may contain dangerous contaminants that will prevent you from entering the building.
#5. Remove Your Belongings
If you can safely wade through the water, begin the drying process by collecting your belongings from each room. The longer materials sit in standing water, the more damage they incur. Prioritize the following during wet item removal:
- Identification documents
- Family photos
- Jewelry and other heirlooms
- Salvageable furniture and clothes
Leave fabrics like carpets and rugs in the building. As flood water soaks these materials, they become a breeding ground for mold, bacteria, and other pathogens.
#6. Begin Water Mitigation and Removal
Property restoration is often an ongoing process. Water removal and mitigation are just the beginning. Your chosen water restoration professionals will guide you through the process while working with your insurance company.
Water mitigation involves restoration technicians pumping excess water out of a building. Then, they’ll use professional equipment to speed up the drying process. Some property owners attempt a DIY version of water mitigation. However, these projects often slow down the drying process.
Remember, the longer stagnant water or moisture sits in an area, the more damage it causes. Therefore, choosing professional avenues could ultimately rescue your property. If you can safely do so, aid the mitigation process by:
- Removing and discarding destroyed materials and belongings
- Taking salvaged items to professionals who can sanitize, repair, and preserve them
- Assisting with sanitizing surfaces following water removal
#7. Start the Restoration Process
Next, your restoration team will inspect and identify structures affected by the water damage. Often, baseboards, subflooring, and flooring absorb an excessive amount of flood water. Restorers frequently replace these materials to protect your property’s integrity.
#8. Schedule Mold Remediation
Finally, consider mold remediation services within a few months after the restoration process. Mold may still reproduce and spread throughout the hidden areas of a restored building. Mold specialists will inspect and test your home for toxic mold spores circulating your indoor air.
If they find evidence of an infestation, they’ll thoroughly cleanse the affected area and treat the rest of your home to prevent the mold from returning.
Trust Pride Cleaning & Restoration for Emergency Water Damage Assistance
Call Pride Cleaning & Restoration at 314-668-1223 for emergency water damage assistance at any time! We know emergencies often occur outside of regular business hours. Save our number for restoration services when you need them.